Your Preferred
Customer Success Partner

360 Logo

We Build Trust And Bring Value

To Our Customers Of All Size From Midmarket To Enterprise

customer360++

CRMIT Solutions is a pioneer in digital transformation solutions to deliver Customer360. As a Salesforce SUMMIT Consulting & AppExchange partner, CRMIT Solutions specializes in CRM, business insights, field transformations, human services, and patient experience solutions. With over 200+ certified CRM & business intelligence consultants and over 1000+ successful deployments globally, CRMIT has successfully acquired 200+ customers spreading across various domains including financial services, manufacturing, healthcare, and human services (governments).

The Customer 360++ is a CRMIT Solutions initiative to 

  • Master the last mile adoption with holistic customer profile
  • Extend a connected and unified Customer Experience
  • Deliver Customer Success

Expertise
matched with
customer success

1500+

Successful Customers

Engagements

4.9/5

AppExchange

CSAT

600+

Salesforce

Certifications

20+

Years Of 

Customer Success

Customer Satisfication

Managed Services
Consulting Partner (Global)
in
Customer Satisfaction

Experties

Managed Services
Consulting Partner (Global)
in
Expertise

Number of Projects

Managed Services
Consulting Partner (Global)
in
Number of Projects

Credentialed People

Managed Services
Consulting Partner (Global)
in
Credentialed People

* Partners with Salesforce Practice Size 200 and above. Ranking are as of November 2023. Please refer to find partners.salesforce.com for current rankings

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Vision

Customer's Success
with
Continuous Improvement

Core Values

Mission

To be the first choice for customers, partners, employees and thought leaders for delivering CRM solutions

Core Values

Core Values

Trust
Innovation
Passion

Our Approach

go Live

Faster Go-Live​

Co-innovation and customer success are the central pillars of CRMIT's methodology. Our project management expertise on Salesforce will ensure quality, speed, and flawless delivery.

investments

Maximum return in investments

As a preferred customer success partner, we connect employee engagement and customer experience to measurable business value.

Go beyond Customer 360

Go beyond Customer 360

We deliver integrity across all the data sources and ensure a single source of truth for each customer by collaborating with major integration partners and Salesforce.

Experience the Best-in-Class Salesforce Solution and Services

Discover
Discover

Gather customer insights, translate them into workable ideas and build competencies to deliver

Evaluate
Evaluate

Analyze and evaluate whether it is adding value to customers, generating new revenue streams, or accomplishing a specific innovation goal.

Execute
Execute

Commit time and resources to make it happen while tracking and measuring the delivery process and finding the ways to improve it

Let's help you navigate your next

Let's help you navigate your next

Unlock Business Value through Digital Transformation Solutions on the Salesforce Platform

ENTERPRISE INCUBATION LAB

With Co-Innovate, you learn about the benefits of innovation, identify opportunities for growth in your business and create a vision to make it happen.

Creating an efficient office workflow while saving the environment along the way

Press Release

Get complete insights into new information and updates that have recently been published.

Employee Benefits

We are persistent and learn from challenge.

Specialization

Specialized solutions as an established Customer Success Partner with a proven track record.

Our Team

Not only we share office space, we also share passion for new projects

Vinod Reddy

Vinod Reddy

Founder & CEO

Naveen Vemulapati

Naveen Vemulapati

SVP – US Operations & Global Analytics

Damien Scales

Damien Scales

Managing Director – APAC

Dinesh Poduval

Dinesh Poduval

Vice President of Marketing

Venkata Subramanian

Venkata Subramanian

Chief Operating Officer

Saurabh N Gupta

Saurabh N Gupta

VP & Global Head of Engineering & Innovation

Pradipta's CRMIT Vice President & Global Delivery Head

Pradipta Kumar Sahu

VP & Head of Global Delivery for India Operating Unit

Sudhir Dakshinamurthy

Sudhir Dakshinamurthy

Vice President & Senior Principal Architect

Jim Lane

Jim Lane

Advisor (Healthcare)

Kevin

Kevin Flynn

Strategic Revenue Advisor

Will Bosma

Will Bosma

Advisor (Strategy & Technologies)

Scott Ryan

Scott Ryan

Advisor (Financial Services)

Prof. Paola Bielli

Prof. Paola Bielli

Advisor (Higher Education)

Dr. Vishnu Swaroop Reddy

Dr. Vishnu Swaroop Reddy

Advisor (Healthcare)

Dr. Capt (Retd) P Srinivas Reddy

Dr. Capt (Retd) P Srinivas Reddy​

Advisor (Human Services)

Lingaraju T S

Lingaraju T S

Associate Vice President

Saritha P

Saritha P

VP – Finance, Talent & Partner Growth

Ashok Kumar V

Ashok Kumar V

General Manager – Business Operations

Rashmi Nemiraj

Rashmi Nemiraj

Head of QA & Customer Experience

Manoj Tazhath

Manoj Tazhath

Vice President – APAC

Alen Bednjacic

Alen Bednjacic

Chief Architect – APAC

Somnath Prasad

Somnath Prasad

Associate Director Solutions – APAC

Mickey Bedi

Mickey Bedi

Vice President & Geo Leader
 India

Abhishek G

Abhishek G

Director Operation – APAC