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Custom CRM Solution for leading High Tech Company |
Overview:
A customer is one of the market leaders in providing flexible storage offerings and responsive service and support to OEMs and system integrators, from engagement through end of life.
Mission Details:
The company had a complex organizational structure and they wanted to have consolidated view on the users and their roles. In particular, in their CRM On Demand interface they required a facility to display Account Specific Contact Organization chart from Account, Contact and Opportunity pages.
Key Challenges:
- Development of a cross browser tree view to represent the organizational hierarchy.
- Retrieval of information from Siebel CRM On Demand and displaying in the required format.
- Additional interactivity and display of information when user clicks on the records
Key Functional Benefits: - One of major benefits offered by this interface is a unified view of the company organizational hierarchy which can help immensely in decision making
- Display of additional information for each user that can help in identifying the roles of the users.
- Offers maximum information via an easy to use interface and least amount of navigation.
Customer Testimonial
The Organization Chart application is an excellent adjunct to our CRM OnDemand capabilities. You and your development team did an outstanding job in bringing to life an interactive tool that envelopes boring information—a hierarchical organization chart—and makes it dance on the page with human relationships relevant to our sales opportunities. You are an artist.
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