For small and medium scale businesses which are looking to benefit from strategic outsourcing of their CRM, we offer Maintenance and Support Services. This includes an end-to-end solution, which can include hosting, regular maintenance, server monitoring, reporting etc., Our escalation path ensures that customer comes first and we are available 24*7 to take care of your application support needs.

Our Services include:

• Ticket Management
• Incident Resolution
• Customer Requests
• Monitoring and Maintenance
• Performance Reporting

CRMIT is committed to enabling CRM for businesses. Some of our key success factors include:

• A pragmatic approach to project methodologies based on real life experience
• A team with significant business and external competency to enrich the client company
• Certified Consultants
• Delegate for project and education services by Siebel Systems as a Master Subcontractor
• Membership of the Small and Medium Business Program of Siebel Systems
• Experience designing specific integration solutions for CRM customers, since 1999