CRMIT Solutions, a leader in transforming businesses with cloud based Customer Experience (CX) solutions on sales, service, marketing & social cloud and a Platinum level member of Oracle PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle Service Cloud.
To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, CRMIT Solutions has been recognized by Oracle for its experience in delivering services specifically around Oracle Service Cloud through competency development, business results and proven success.
In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Oracle Service Cloud delivers exceptional customer experiences (CX) across the web, social networks and contact centers, via the cloud. Give clients the power to manage the three channels that matter most in their customer's journey.
In conjunction with Oracle Service Cloud expertise, CRMIT Solutions delivers a suite of innovative, customized solutions and preconfigured functionality enabling clients to engage with their customers across channels. For customers to realize fast track implementation with minimal risk and maximum ROI, CRMIT offers Fixed Scope Offerings (FSO) to GO LIVE in less than 5 WEEKS which includes fast setup, configuration, testing and deployment of multiple Service Cloud modules.
"We are very proud to have achieved OPN Specialization for Oracle Service Cloud. This accreditation is a testimony to our in-depth knowledge and expertise in Oracle Service Cloud, which has indeed supported our clients for a unified cross-channel service solution to strengthen customer relationships, improve resolution rates and increase sales," said Vinod Reddy, Founder and CEO, CRMIT Solutions.
CRMIT Solutions (an Oracle Platinum Partner) is a pioneer in delivering SaaS-based customer experience (CX) consulting and solutions. With 200+ certified customer relationship management (CRM) consultants and over 250 successful CRM deployments across 22+ countries, CRMIT Solutions offers a range of CRM++ applications for accelerated deployments (3500+ user base) including various rapid implementation and migration utilities for the Oracle Customer Experience Portfolio - Oracle Service Cloud (RightNow). Oracle Sales Cloud, Oracle Marketing Cloud (Eloqua), Oracle CRM On Demand, and Oracle Social Relationship Management platform. CRMIT Solutions is one of the largest Cloud based CRM deployment partners with several leading Fortune 1000 companies spread across various domains including banking, Financial Services, Insurance, Manufacturing, Life Sciences, Energy, Telecom, Public Sector and Travel and Transportation. CRMIT Solutions has also successfully accomplished 23,000+ hrs of CRM training engagements globally.
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success.
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