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Email Integration for Oracle CRM On Demand

Your CRM inside your Inbox

  • 01
    Avoid switching between
    email and CRM modules

    CRM Email Integration provides a comprehensive solution to manage, capture, collate, respond and distribute important customer email activity all within the CRM system. Every update, development and opportunity is immediately shared with appropriate team members, without having to remember to copy or forward.

  • 02
    360° view of
    the customer interaction

    CRM Email Integration leverages the extensibility of Oracle Sales Cloud framework to provide the most complete solution for delivering world-class customer service. It helps customer centric organizations to link prospect and customers emails with the CRM data for a 360° view of the customer interaction.

  • 01
    Compose & reply

    Compose & reply to email interactions from customers without toggling between email clients.

  • 02
    Inbox view

    Comprehensive inbox view within CRM system. Attach, preview and store multiple files and file formats to email interactions (supports xls, doc, pdf, ppt, etc).

  • 01
    Pre-defined templates

    Apply pre-defined templates, HTML designs and embed images to outgoing emails. Organize templates with structured categories.

  • 02
    Configure IMAP

    Configure any IMAP email system (Gmail, Google Apps, Yahoo!, etc). Upgraded TinyMCE Editor including image and table embedding features.

  • Keep customers´ emails inside the CRM system

    CRM Email Integration provides the most complete solution for delivering world-class customer service. It helps customer centric organizations to link prospect and customers emails with the CRM data for a 360° view of the customer interaction.

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CRM Email Integration for

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