Organize all communications in one central place to shorten sales cycle by 4X times
Avoid switching between email and CRM modules
CRM++ Email Workbench provides a comprehensive solution to manage, capture, collate, respond and distribute important customer email activity all within the CRM system. Every update, development and opportunity is immediately shared with appropriate team members, without you having to remember to copy or forward.
360° view of the customer interaction
CRM++ Email Workbench leverages the extensibility of Oracle Sales Cloud framework to provide the most complete solution for delivering world-class customer service. It helps customer centric organizations to link prospect and customers emails with the CRM data for a 360° view of the customer interaction.
Compose & reply
Compose & reply to email interactions from customers without toggling between email clients.
Comprehensive inbox view within CRM system. Attach, preview and store multiple files and file formats to email interactions (supports xls, doc, pdf, ppt, etc).
Apply pre-defined templates, HTML designs and embed images to outgoing emails. Organize templates with structured categories.
Configure any IMAP email system (Gmail, Google Apps, Yahoo!, etc). Upgraded TinyMCE Editor including image and table embedding features.
Keep customers´ emails inside the CRM system
CRM++ Email Workbench provides the most complete solution for delivering world-class customer service. It helps customer centric organizations to link prospect and customers emails with the CRM data for a 360° view of the customer interaction.