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FIELD SERVICE LIGHTNING

Consulting & Implementation Partners

Deliver faster, smarter and more personalized service from the phone to the field on one platform with Field Service Lightning.

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Quick Start Your Field Service Transformation Journey

Customer Self Service Portal

Service Territories

Service Manager Console

Technician Skills

Work Order Management

Operating Hours

Field Technician Calendar

Appointment Scheduling

Invoice Management

Inventory

field operation

Field Technician Mobility

Invoice Management

Service Reports

field service management

Digital Signatures

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160+ Customer Engagements 50+ Certified Consultants

Key pillars of Field Service Lightning

field service lightning

Platform Solution

  • Standard, metadata driven CRM
  • Collaboration across Cases, Work Orders, Assets, Entitlements, Parts & Inventory and other objects
  • Rapid deployment, flexible & scalable
field service management

Dedicated Mobile App

  • Robust, brand-able, offline-first app with guided UI workflow
  • Real-time access to essential job information and knowledge
  • Ability to capture and share information while on site
field optimization

Intelligent

  • Real-time rules engine – smart logic embedded into every scheduling operation
  • Intelligent scheduling & dispatching – book ‘truth-based’ appointments
  • Advanced Optimization – increase mobile workforce efficiency
field operation

Transparent

  • Self-service appointment booking via Community
  • Insight into call center and field operations
  • Handle exceptions and emergencies with smart decision support

See how

The Field Service Lightning delivers the power to take service even further.

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