CRM Wellness Plan

Unlock the greatest value from your CRM application. Identify the current challenges, gaps, configurations and priority areas of your CRM system. Achieve greater returns by boosting your sales, marketing productivity and improving customer service.

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User Adoption & Training

Drive User Adoption of CRM with end-user training for enhanced customer experience, increased sales, productivity and ROI. Attain deep understanding of the key pillars of user adoption – people, process and technology – and how they influence CRM success.

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Managed Marketing

Provide you with everything you need to create, implement, evaluate, and maintain your marketing plan. It’s like getting an entire marketing department in a box. Each of the Managed Marketing Programs includes Lead Nurturing by creating consistent, constant, and relevant communication with potential customers

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Sales Force Automation

Increase sales force performance and help achieve revenue targets by letting you focus on successfully closing more deals. Give your sales group a comprehensive solution to streamline business tasks, including account management, contact management.

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CX Consulting

Design & develop CX management (CEM) strategies to close gaps between customer expectations and experience while increasing customer lifetime value. Align your organization to enhance every customer experience at every touch point.

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Data Validation Services

Improve data quality to boost your marketing ROI. Cleanse, update and validate your CRM databases to fill in missing information. Ensure all of your data is accurate and consistent regardless of the data source to establish more meaningful customers interactions.

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Analytics & Support

Design & develop CX management (CEM) strategies to close gaps between customer expectations and experience while increasing customer lifetime value. Align your organization to enhance every customer experience at every touch point.

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Independent Testing & Validation

Testing phase is usually shrunk by unplanned increase in development effort within the same project schedule, thereby adversely affecting quality. 72% customers shift loyalties due to product quality so TEST, TEST & TEST your products to ensure, enhance and enrich end user experience. Improve product quality and achieve greater ROI through manual & automated test cases.

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