We have created a proven delivery model using which our clients have made substantial savings. Our offshore and onsite model has been successfully used by our global clients with great success. The diagram below shows the split out of activies and phases with respect to location.

Our core development activity is carried at our Indian Development center and we have local offices in USA, Europe and Australia. This gives us the unique time-to-market advantage due to the time difference. With a flexible large pool of talented software engineers for team ramp-up and solid development infrastructure, tools and process framework to set-up practically any type of environment we have set the platform for unprecedented performance and support which utimately results in significant reduction in cost and overheads for our clients.

This execution methodology has also been very effectively used to manage ongoing 24x7 application maintenance engagements for production support.

While supporting our customers onsite and offshore we use the following criteria that determines whether the Service Request is to sent offshore, these include:

• Nature of service and clarity of the requirement
• (No) need for user interaction to resolve the Service Request
• Minimum 24 hour turnover

What we offer is a solution which is effectively "Round the clock". Onsite and Offshore share the work and Transition occurs at the end of business hours between onsite and offshore teams and vice-versa.