Analyze the sentiments of your customer by exploring all the emails in your inbox. Drill down to specific emails that demonstrate negative and positive sentiments of a customer seeking attention.
Receiving dozens of customer emails
Tough to go through each and every email
Chances of missing out on important emails
Changing the way how business gets done by empowering businesses to analyze their customer sentiments anytime, anywhere, on any device with trust and confidence. Cognitive Email Workbench keeps businesses and customer experience moving in the right directions
Command control your opportunity pipeline with sentiment analyzer across the lifetime of a conversation.
Hand pick customer emails with extreme sentiments and attend to those seeking attention (both positive & negative)
5X response time by prioritizing your customer reactions knowing where to invest – time & efforts
3X improvement in sales representative productivity