Journal

CRMIT Solutions Unveils Autonomous AI Agent Capabilities, Expansion into the US Market

Atlanta, GA  – [October 01, 2024] – CRMIT Solutions, a global leader in digital transformation and decision intelligence solutions, is excited to announce the expansion of its business footprint with a lineup of autonomous AI Agents. This strategic move is a part of CRMIT’s ongoing commitment to providing data and AI-powered capabilities to customers for faster and better decision-making.

Autonomous Agent

At Dreamforce 2024, Salesforce unveiled Agentforce, a groundbreaking suite of autonomous AI agents, to drive efficiency and customer satisfaction. The agent action in most business scenarios requires the agent to interface with another system or even another agent. By collaborating and communicating with other systems, these agents can achieve a level of efficiency and effectiveness that was previously unimaginable.

With CRMIT Solutions, customers can now access a catalog of agent actions and templates, directly in the Salesforce Platform to make AI agents even more capable and unleash a limitless digital workforce. The new lineup of agents’ actions and templates, is expected to augment humans and handle tasks in service, and sales coaching. The AI Agent capabilities will serve as a key to delivering CRMIT’s ASVP services, including Salesforce implementation, integration, customization, and managed services.

CRMIT’s flagship Application Success Value Plan (ASVP) is a comprehensive success plan that leverages decision science techniques and lets customers choose from the ASVP Improve, ASVP Innovate, and ASVP Secure programs.

CRMIT Solutions had recently appointed Kurt Reedy as the Vice President of Sales to spearhead its operations in the US. Based in Austin, TX, Kurt brings decades of experience in Salesforce customer success and business development and boasts a proven track record.

Reflecting on his new role, Kurt expressed, “I’m excited to join CRMIT Solutions and look forward to driving growth and fostering meaningful client relationships in the region. With an integrated suite of offerings and extensive experience in delivering specialized Salesforce solutions, we look forward to becoming the Summit  partner of choice for leading mid-market and enterprise customers in the US.”

To spearhead the operations and ensure seamless delivery of services, Kurt will lead a team of client partners and solution engineers and expand CRMIT’s footprint across the entire United States.  His expertise and leadership will be instrumental in solidifying CRMIT’s presence in the US market.

CRMIT Solutions’ expansion into the US market underscores its dedication to building strong, long-term relationships with its clients. The latest transformation within CRMIT brings a fresh new perspective with the introduction of their newest lineup of Autonomous AI agents. With low-code solutions and real-time data integration, these agents operate within your established guardrails, ensuring they reason and respond intuitively to even the most complex requests.

About CRMIT Solutions

CRMIT Solutions is a leading CRM Solutions Provider specializing in digital transformation and decision intelligence solutions, all powered by Customer360++  (a proprietary AI and decision science framework). The flagship Application Success Value Plan (ASVP) is a comprehensive success plan that leverages decision science techniques and lets customers choose from the ASVP Improve, ASVP Innovate, and ASVP Secure programs.

For more information about CRMIT Solutions and its services, please visit www.crmit.com.

Contact:
Media Relations
CRMIT Solutions 
marketing@crmit.com