Your Trusted

FIELD SERVICE LIGHTNING

Consulting & Implementation Partners

Enable your field force to deliver better experience
and minimize your cost to service.

Talk to Us
field service lightning go-live

Quick Start Your Field Service Transformation Journey

Intelligent Scheduling and Dispatch

Intelligent Scheduling & Dispatch

Dispatcher Console

Dispatcher
Console

Field Technician Mobility

Field Technician
Mobility

Maps Integration

Maps
Integration

Inventory Management

Inventory
Management

Field Service Analytics

Field Service
Analytics

Community

Community

Einstein AI

Einstein (AI) for
Field Service

Key pillars of Field Service Lightning

Platform Solution

Platform Solution

  • Standard, metadata driven CRM
  • Collaboration across Cases, Work Orders, Assets, Entitlements, Parts & Inventory and other objects
  • Rapid deployment, flexible & scalable
Dedicated Mobile App

Dedicated Mobile App

  • Robust, brand-able, offline-first app with guided UI workflow
  • Real-time access to essential job information and knowledge
  • Ability to capture and share information while on site
Intelligent Field Optimization

Intelligent

  • Real-time rules engine – smart logic embedded into every scheduling operation
  • Intelligent scheduling & dispatching – book ‘truth-based’ appointments
  • Advanced Optimization – increase mobile workforce efficiency
Transparent Field Operation

Transparent

  • Self-service appointment booking via Community
  • Insight into call center and field operations
  • Handle exceptions and emergencies with smart decision support

See how

The Field Service Lightning delivers the power to take service even further.

Show Me Now