Your Trusted Salesforce Field Service Consulting and Implementation Partner

Enable your field force to deliver better experience and minimize your cost to service.

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field service go-live
As a Salesforce Field Service Consulting Partner, we enable businesses to unite customers, connected devices, agents, dispatchers, and employees in the service field with one powerful service platform that delivers a seamless customer experience with field service.

Harness The Power Of Salesforce Field Service Tailor-Made For Your Organization

Improve field service productivity by creating an engaging experience to the customers by leveraging available data, right resources & preferences.

As a premium Salesforce Field Service Consulting partner, CRMIT Solution helps you deliver faster, smarter, and bespoke field service solution by providing more connected service experience for the customers, field technicians, dispatcher & the contact centre.

Salesforce Field Service

Quick Start Your Field Service Transformation Journey

Intelligent Scheduling and Dispatch

Intelligent Scheduling & Dispatch

Dispatcher Console

Dispatcher
Console

Field Technician Mobility

Field Technician
Mobility

Maps Integration

Maps
Integration

Inventory Management

Inventory
Management

Field Service Analytics

Field Service
Analytics

Community

Community

Tableau CRM

Tableau CRM for
Field Service

Key pillars of Salesforce Field Service

Platform Solution
Platform Solution
  • Standard, metadata driven CRM
  • Collaboration across Cases, Work Orders, Assets, Entitlements, Parts & Inventory and other objects
  • Rapid deployment, flexible & scalable
Platform Solution
Dedicated Mobile App
  • Robust, brand-able, offline-first app with guided UI workflow
  • Real-time access to essential job information and knowledge
  • Ability to capture and share information while on site
Platform Solution
Intelligent
  • Real-time rules engine – smart logic embedded into every scheduling operation
  • Intelligent scheduling & dispatching – book ‘truth-based’ appointments
  • Advanced Optimization – increase mobile workforce efficiency
Platform Solution
Transparent
  • Self-service appointment booking via Community
  • Insight into call center and field operations
  • Handle exceptions and emergencies with smart decision support
With the help of a certified Salesforce Field Service experts we drive your Salesforce implementation forward

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Connect to our Field Service experts

The Salesforce Field Service delivers the power to take service even further. Reach out and we'd be happy to connect you with one of our Field Service experts.

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