Oracle Fusion CRM| Oracle Cloud CRM| Oracle Partner| CRMIT

Customer Experience

With RightNow CX services, CRMIT enables companies to refine their sales and channel management approaches to better serve targeted customer segments, maximize sales, and minimize costs. Featuring a streamlined deployment methodology and pre-configuration, CRMIT helps deliver exceptional Customer Experience (CX) across the web, social networks and contact centers, from self service portal solutions to social media strategies, all delivered via the cloud.

Consulting Services

CRMIT offers end-to-end CRM services that include devising customer relationship management strategy, feasibility analysis, implementation, upgrade, data migration and post-implementation support including testing and analytics on platforms such as Oracle CRM On Demand, Oracle Fusion CRM, RightNow, ATG, InQuira and Endeca

Products

CRM++ is a suite of native CRM solutions for Oracle CRM On Demand and Oracle Fusion CRM. With over 3000+ users the CRM++ framework helps extend the Customer Experience (CX) and the power of Customer Relations Management features including Email WorkBench, Social CRM, Self Service Portal, Mobile CRM and Computer Telephony Integration.

Oracle Fusion Applications - Insurance Spotlight

CRMIT Solutions offers both advisory as well as implementation services for Oracle Fusion CRM based solutions, with specialization in insurance domain. CRMIT helps these organizations incorporate adaptable business processes that help them adjust to changing market conditions.