Customer Experience
is beyond gathering feedback

Good customer service is not enough. Companies need good customer experience to win the next lap of the race.

Every time customers interact with their service providers, they have an experience. Downloading a digital application, ordering or updating a service, paying a bill, visiting a store, calling customer care, managing their accounts online, or simply making a call or watching TV: all customer experiences.

Go Mobile Go Cloud
Take your CRM anywhere anytime

Stay connected at the speed of business by keeping in touch with your customers from any location. Use every call, every chat, and every connection to successfully engage your customers and deliver a superior customer experience every time.

Powerful field force automation services to improve mobile employee productivity and security.

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Global Support
Annual Support & Advocacy Program

Get the most out of your CRM, and don't let complex technical challenges slow you down. Support programs can maximize the return on your CRM investment, thereby enhancing your overall business performance and competitiveness for greater customer experience.

So create a more powerful CRM environment with the Support Program for a world class customer service.

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Engage, Publish & Analyze
to deliver next generation Customer Experience.
Customer Experience enthusiasts share key drivers to business transformation, new initiatives, best practices in people, processes and technologies across various industries.
  • Marketing Cloud CX Solutions


    Successfully engage your customers and deliver great experiences

  • Sales Cloud CX Solutions


    Track your sales opportunities effectively from sales management

  • Service Cloud CX Solutions


    Rapidly build and deploy powerful cross channel contact center and mobile experiences

  • Social Cloud CX Solutions


    Amplifying the capability of your app with comprehensive cross platform Apps.


Why CRMIT should be your choice?










Mobile app users

  $ 0+


A Few of our Delighted Customers

  • Avis
  • World Vision
  • Insead
  • Sanitec
  • Ambu
  • Target Australia
  • TTI, Inc.
  • London School of Business and Management
  • Flipkart
  • Aviat Networks
  • Cayman Consults Ltd
  • IDP Education

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