With RightNow CX services, CRMIT enables companies to refine their sales and channel management approaches to better serve targeted customer segments, maximize sales, and minimize costs. Featuring a streamlined deployment methodology and pre-configuration, CRMIT helps deliver exceptional Customer Experience (CX) across the web, social networks and contact centers, from self service portal solutions to social media strategies, all delivered via the cloud.
CRMIT offers end-to-end CRM services that include devising customer relationship management strategy, feasibility analysis, implementation, upgrade, data migration and post-implementation support including testing and analytics on platforms such as Oracle CRM On Demand, Oracle Fusion CRM, RightNow, ATG, InQuira and Endeca
Oracle Fusion Applications - Insurance Spotlight
CRMIT Solutions offers both advisory as well as implementation services for Oracle Fusion CRM based solutions, with specialization in insurance domain. CRMIT helps these organizations incorporate adaptable business processes that help them adjust to changing market conditions.