Successfully engage your customers and deliver great experiences with personalized and relevant messages through powerful behavioral and marketing analytics, marketing automation and multichannel campaign management.
Track your sales opportunities effectively from sales management, prospect engagement, high quality leads generation to the focus on highest value deals with 360° view of every customer through multichannel sales management.
Rapidly build and deploy powerful new cloud across the entire organization. Get happier customers anywhere, anytime, on any device and real loyalty by ensuring every user across your customer service ecosystem is a customer expert when it matters.
Includes packaged solutions, tools, CX extensions, best practices and implementation methodology together combined with our experience across a range of industries.
Provide optimal and phased migration strategies to help customer springboard their productivity through professional assistance with initial set-up and configuration.
Design & develop CX management (CEM) strategies to close gaps between customer expectations and experience. It includes combining business and technical consulting.
Melbourne, Australia, March 04, 2014 - Social Assurance workshop provides management with an independent assessment relating to the effectiveness of controls over the enterprise’s social media policies and processes. The workshop will focus on governance, policies, procedures, training and awareness functions related to social media.
read moreMelbourne, Mar 04, 2014, 08:00 AM - 04:45 PM -
Cloud, social, mobile and big data are transforming how business gets done. While the competitive landscape is always changing; there are real opportunities now. Attend Oracle CloudWorld in a city near you to explore modern business strategies and practices. read moreCustomer Experience enthusiasts share key drivers to business transformation, new initiatives, best practices in people, processes and technologies across various industries, Subscribe to stay connected!