Salesforce Digital 360

Cross-cloud, digital experience that delivers customer-centric solutions

What is Salesforce Digital 360

Salesforce Digital 360 is best described as connected digital experiences that speed and scale complete eCommerce solutions. Empowering businesses to connect with their stakeholders and help accelerate digital transformation across the operations and ecosystem. Trusted Salesforce Digital 360 implementation partners can rapidly capture opportunities to facilitate growth.

Commerce Cloud

Build meaningful relationships with your customers for a smooth buying journey. Personalize customer engagements and ramp up your sales with an easy-to-launch eCommerce storefront.

Marketing Cloud

Never fail to engage customers at every stage of their buying journey with Marketing Cloud automation. Analyze data to frame marketing strategies that focus on bringing in business.

Experience Cloud

Give the supporters and customers an interactive digital experience with a capable community portal. Evolve the community with constant support and frequent communication.

Personalized Experience with Digital 360

With big changes to the world of eCommerce, Salesforce enabled connected Digital experiences that flow through Salesforce’s Marketing Cloud, Commerce Cloud, and Experience Cloud.

A one-stop-shop that maps all customer touchpoints and delivers a single source of truth that provides a personalized experience for maintaining strong relationships. Need for a connected experience?

Pandemic has brought forward mass buying trends across the world. As a result, several brands are experiencing large spikes in the number of online shoppers and first-timers striking conversations that lead to online sales. This accelerated eCommerce requires a connected end-to-end nurturing experience. From funneled and fly-wheeled leads to post-delivery support and constant reminders – Digital 360 Solutions delivers it all.

Digital 360 helps brands build trust

Branding needs to be consistent across the buyer’s journey to give them a reassurance of quality while they spend on the portal. Trust spreads through the entire ecosystem, and Salesforce is built on these relationships.

Attract new leads, decrease bounce rates and inspire customer loyalty

Personalized content for both push and pull techniques

Analytics driven marketing
sequences

Capabilities across mobile, digital, and social platforms

CRMIT Advantage

Preferred Customer Success Partner for Salesforce Products and Solutions.

Laying out a complete roadmap that contributes to achieving business goals, enables easier customer acquisition, improves customer experience, and enhances revenue growth.
Executing flexible Salesforce solutions in record time to deliver a seamless digital-first experience that upscales work productivity.
Enabling users to leverage data for making data-driven decisions and personalizing customer
experiences across marketing, sales, and service.
Integrating systems to collate and segment customer data to eliminate data silos and establish.
Tracking & analyzing customer response for measuring and improving customer engagement.

Global Consulting and Systems Integration provider for Salesforce

Experts in Mobility and Advanced Visualization for Customer Experience

Customer Success Stories

From an idea to an unforgettable and measurable customer experience

Expertise
matched with
customer success

1500+

Successful Customers

Engagements

4.9/5

App Exchange

CSAT

600+

Salesforce

Certifications

20+

Years Of

Customer Success

Stay digitally connected with
Salesforce's Digital 360

Helps businesses embrace the latest trends and customer preferences.
Gain a valuable competitive advantage & reimagine the digital business growth.