Dr. Vishnu Reddy’s Clinic announces HealthCARE360 to deliver a comprehensive patient experience

Healthcare experience has seen a surge as teleconsultations follow the long-pending telemedicine guidelines which were recently issued by the ministry of health. This launch will exponentially increase the score of telemedicine space, both patients and doctors have relied on the sector.

Hyderabad, India (07 July 2020) – Dr. Vishnu Reddy’s Clinic, a Hyderabad based renowned ENT & Facial Plastic clinic today announced the launch of, brand new healthcare experience for their patients with HealthCARE360 platform. Major healthcare solution providers, CRMIT Solutions, have partnered with Dr. Vishnu Reddy’s clinic to offer this comprehensive healthcare experience for patients amid this COVID-19 pandemic.

HealthCARE360 is a comprehensive healthcare experience platform designed for individualized, personalized, and timely care for patients. Built on Salesforce CRM, the platform brings the prowess of the #1 CRM platform to healthcare practitioners and helps lay the foundation for enduring patient relationships by giving them personalized, 1-to-1 experiences across every touchpoint, from acquisition through care coordination and ongoing engagement. The magnitude of importance that 360 brings in the wellness space is phenomenal. The goal is to deliver a HIPAA compliant concept of integrative wellness than to plug-in routine practice management tools.

Dr. Vishnu Reddy’s Clinic announced the launch of this pilot and is expected to offer a comprehensive healthcare experience, including pre-diagnosis to self-scheduling and tele-consulting to tele-prescription facilities for patients. Patients outside Hyderabad, are also expected to start accessing the clinical specialties in ENT and Facial Plastics.

“HealthCARE360 has also helped us connect to patients (via Facebook) and enable our teleconsulting and telemedicine practice and drive higher satisfaction, all while reducing your operational costs. Registered medical practitioners like us can know leverage cutting-edge bot platform, and it’s Facebook & HealthCARE360 integration that comes handy in the pandemic era where we risk our lives due to the insecure exposure to the virus” explained Dr Vishnu Reddy. The official launch and inauguration are planned for August 15, 2020, on the successful completion of this pilot.

About HealthCARE360

HealthCARE360 is a comprehensive healthcare experience platform built natively on Salesforce. The Patients, doctors, and healthcare service providers can inherit the best of class capabilities of the #1 CRM platform including HIPAA compliance, privacy, scalability, availability, and performance as certified against the highest global standards for cloud computing. The solution is best suited for multi-specialty clinics, hospitals, and solo practitioners for both core medical and allied health services. The application integrates with CallADoc – an AI-enabled bot for the Facebook Messenger tool which makes it easier to pre-diagnose, triage, and connect with patients.

About Dr. Vishnu Reddy’s ENT & Facial Plastic

Dr N Vishnu Swaroop Reddy is the Head & Chief Consultant ENT and Facial Plastic Surgeon at CARE HOSPITALS, Hyderabad. He is an Honorary Physician to the Vice President of India and Founder Executive Chairman of FRCSI (Facial Reconstructive & Cosmetic Surgery India). He had training in the UK, USA, Germany, France, Austria and Australia. MBBS, MS (ENT) DLO RCS (England), FRCS (Edinburgh), FRCS (Ireland). In the UK (1993-2003). He is a former Consultant ENT Surgeon at Staffordshire General Hospital, Stafford, England & at Aberdeen Royal Infirmary, Scotland. Faculty member, European Academy of Facial Plastic Surgery, London. Interest – Rhinoplasty, Micro Ear Surgery, Cochlear Implantation, Endoscopic Sinus Surgery, Voice Surgery, Snoring & OSAS.

About CRMIT Solutions

CRMIT Solutions is a pioneer Salesforce Managed Services Provider focusing on digital transformation solutions to deliver Customer360. Salesforce Managed Services involve the assessment of a customer’s environment to boost user adoption, allowing one to maximise the Salesforce Return on Investment. With over 200 certified CRM & business intelligence consultants and 1000+ successful deployments globally, CRMIT has successfully acquired customers across various domains, including manufacturing, healthcare, financial and human services.