Las Vegas, US (April 11, 2014) – CRMIT Solutions, a leader in transforming businesses with cloud-based Customer Experience (CX) solutions on Sales, Service, Marketing & Social Cloud, presents a focused session on the best practices for SaaS-based Customer Experience (CX) at COLLABORATE 14. CRMIT Solutions is a Platinum level member of Oracle PartnerNetwork (OPN).
COLLABORATE 14, the technology and application forum for the Oracle community, which takes place April 7-11 in Las Vegas, unites the Independent Oracle Users Group (IOUG), the Oracle Applications Users Group (OAUG) and the Quest International Users Group (Quest) along with the top names and faces in the Oracle community.
COLLABORATE 14 is an event that delivers the full spectrum of Oracle Applications and Technology education that you need to boost results all year long. This includes, nearly 1,250 sessions and panels packed with first-hand experiences, case studies and practical “how-to” content and inspiring keynotes.
At COLLABORATE 14, CRMIT Solutions associates with an expert blend of user-to-user interaction and insights from technology visionaries and Oracle strategists. The specific session is an attempt to share CRMIT’ road to success in building and leveraging the Cloud Platform for a seamless Customer Experience.
CRMIT Solutions planned to expand its global business and meet aggressive expansion targets and wanted to do this without increasing its costs. CRMIT deployed Oracle Sales Cloud to create a customer-experience-focused platform to boost top-line growth by automating sales, marketing, contract, territory, and incentive compensation management across its global operations. In effect, this enabled a 360 Degree view of the customer. This road to revenue had to be inclusive of its customers and their experience through the Buy & Sell cycle including self-service & assisted service automations.
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success.
CRMIT Solutions is a pioneer Salesforce Managed Services Provider focusing on digital transformation solutions to deliver Customer360. Salesforce Managed Services involve the assessment of a customer’s environment to boost user adoption, allowing one to maximise the Salesforce Return on Investment. With over 200 certified CRM & business intelligence consultants and 1000+ successful deployments globally, CRMIT has successfully acquired customers across various domains, including manufacturing, healthcare, financial and human services.
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