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We deliver Customer Success

We give you the power to step into the hearts and minds of your customers

Your Preferred Customer Success Partner

CRMIT Solutions helps organisations in delivering Customer Experience (CX) centric solutions for Salesforce platforms. This also includes a range of CRM++ products, built on its proprietary CRM++ Application Integration Framework (CAIF) and listed on Salesforce AppExchange. CRMIT Solutions offers valued services including implementation, migration, customization, product development, visualization and mobility while the extensive domain experience, technological excellence and stress on timely responses remain the key differentiators.

Services We Offer

Lightning
Lightning

A modern UI layered on top of your existing Salesforce instance, with a focus on allowing your sales teams to close opportunities faster.

data-utilization
Data Utilization

Assess, consolidate, cleanse, de-duplicate, migrate, data governance and integrate customer data, to drive user adoption by building trust and increasing productivity.

Annual Support Programs
Annual Support Programs

Day-to-day support, periodic review of upgrades and updates, user-adoption and trainings to ensure your customer experience strategies are successful.

Mobility
Mobility

Mobility solutions to accelerate field sales engagements, including sales coaching, product cataloging, meeting effectiveness, quote management and sales performance analysis.

Analytics & Visualization
Analytics & Visualization

Drill down into any dataset, get instant answers, and collaborate with your team on any device, from anywhere. Discover insights about your data with our Quick Start approaches.

Implementation
Implementation

Fast track implementation, migration and customization services with industry specific business processes, templates and best practices.

Global Consulting and Systems Integration provider for Salesforce

Experts in Mobility and Advanced Visualization for Customer Experience

Salesforce Platform Specializations

Optimize Your Digital Business with an End-to-End Strategy for Salesforce.

 

Sales Cloud

Drive sales productivity improvement from a prospect to customer. Our certified consultants with a perfect combination of product expertise and a proven implementation methodology, help you streamline your revenue growth.

Service Cloud

Optimize your agent productivity, improve the first call resolution, reduce case turn around time, and enhance your customers satisfaction. A comprehensive service experience which includes phone, web, chat, social, and field service.

Marketing Cloud

Comprehensive platform for one-to-one marketing, pulling together all digital marketing technologies to help you organization build relationships in a whole new way through email, mobile, and social.

Communities

Engage with clients, partners, and employees in meaningful ways, while delivering measurable business results.

 

Customer Success Stories

From an idea to an unforgettable and measurable customer experience

salesforce-managed-services-healthcare-insurance

Salesforce Managed Services reduced operating costs by 22% for leading healthcare insurance provider

flooring-manufacturer-salesforce-managed-services

Simplify B2B customer experience with Salesforce Managed Services (Global manufacturer of commercial flooring)

drives-productivity-workflow-integrated-suite-salesforce-instance

Built a resilient Salesforce instance
that drives productivity and a seamless
workflow

Expertise
matched with
customer success

1500+

Successful Customers

Engagements

4.9/5

App Exchange

CSAT

350+

Certified

Consultants

19+

Years Of Managed

Service Experience

Salesforce Partner
Tableau Partner
MuleSoft