Managed services for Salesforce is a comprehensive set of activities from implementation to support and evolution, aimed at improving the adoption from a minimal viable Salesforce to maximum value from Salesforce.
Managing a Salesforce ecosystem is more than just adding new users or resetting passwords. Staying on top of all the latest features and functions of Salesforce can be challenging without an experienced Salesforce consultancy or MSP to help.
Optimize capacity utilization with cost provisioning and labor arbitrage. Increase competency at a reduced cost and delivery time. Define and manage a flexible & specialized team for utilization.
Fast and seamless specialized resolutions with a flexible and scalable support system. Manage and maintain your Salesforce product stack, updates, releases, incidence and change management.
Manage multiple projects, with tailor-made outcomes through issue triaging, innovation, and agile methodologies. Tooling and innovation for visible business values.
Making way for small changes that make things better, and then actually committing to action.
Fail fast, and apply learnings from a technology or product perspective, ditto from a cultural perspective as well.
Engage & listen to the voices of those who are directly engaged in the process, technology, and teamwork.
Campaigns to revenue, SRs to CSAT, adoption to performance. Measure & manage smaller goals and improvements for success.
Any company using the Salesforce platform may benefit from Salesforce Managed Services. Managed Services assists businesses in maximizing the return on their Salesforce investment. Also focusing on transforming their Salesforce platform from a minimum viable product to a maximum value platform.
Small and mid-sized enterprises who find it challenging or prohibitively costly to acquire and retain a dedicated team of Salesforce administration professionals are particularly fond of Salesforce Managed Services.
We exclusively engage Salesforce-certified consultants for customer engagements, and we continue to invest in our team members' training and development, leading to 450+ Salesforce certifications. We believe this is a key differentiator and enables us to expertly serve all of our clients who need Salesforce Managed Services.
We are headquartered in Atlanta, Georgia and offshore development centre is located in Bangalore, India. Our Global Salesforce practice enables us to serve clients from any country around the globe.
When it comes to Salesforce managed Services, it is not usually the best practice to have a standard pricing. As this is custom dependent on the customer requirement and the services covered as part of the engagements and corresponding duration. We do have various engagement models including T&M, Fixed Pricing, Pay as you Consume and Hybrid Model.
From an idea to an unforgettable and measurable customer experience
Real-time analytics dashboard and a 360-degree customer view to help you make faster, more informed decisions.
Technical and advisory support from certified industry cloud Salesforce experts to augment your administrator capabilities.
Backlog refinement, streamlining business processes, and overseeing continuous delivery with support for release updates, integration monitoring, troubleshooting, and more.
No matter the size of your business, bringing on a full-time Salesforce specialist may not be cost-effective. Chances are that your business may not need a full-time specialist working 40 hours per week.
It’s our job as Managed Services provider for Salesforce to know Salesforce inside and out from updates and new features to bug fixes and integrations. With managed services support, you get access to our full team of Salesforce experts including Success Managers, Certified System Administrators, Developers, Consultants, Business Analysts, Operations experts, and more.
Your Salesforce org needs to adapt to your business, scale with your organization, and empower proactive tech management and maintenance. Managed Services will allow you to lower costs, greater fiscal stability, and the benefits of getting input from multiple, diverse perspectives and talents.
You need a tech team that can help you think and act strategically, tactically, and proactively. Having the flexibility of a team that adapts to your needs is a huge advantage. Plus, there’s also the benefit of having multiple perspectives on potential solutions, even before work begins.