CUSTOMER SUCCESS STORY
The client is a hi-tech professional services firm with the sole goal and aims to cater the best class services. They have a cultivated proven set of processes, methodologies, deliverables, and techniques to ensure their solutions and support services yield the best results for our clients.
Their program management and delivery methodologies are designed to fast-track customer success.
An AI-powered Einstein Analytics (now Tableau CRM) dashboard was created to show leaders how much they can expect from their teams so they can conduct better resource planning, identify possible gaps, and allocate resources where they’re most needed.
Talent utilization dashboard enabled effective managing of entire resources improving employee contribution and productivity with the following benefits:
PRODUCTS OR SERVICES
From an idea to an unforgettable and measurable customer experience
Successful Customers
Engagements
AppExchange
CSAT
Salesforce
Certifications
Years Of
Customer Success
Managed Services
Consulting Partner (Global)
in
Customer Satisfaction
Managed Services
Consulting Partner (Global)
in
Expertise
Managed Services
Consulting Partner (Global)
in
Number of Projects
Managed Services
Consulting Partner (Global)
in
Credentialed People
* Partners with Salesforce Practice Size 200 and above. Ranking are as of November 2023. Please refer to find partners.salesforce.com for current rankings
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1, true, true, false, false, buildWelcomeCard, Maybe Later, Yes& Let's Begin
2, true, false, Enabling Agile Decision Making, false, ASVP is a comprehensive success plan& to streamline your business processes& minimize decision-making bottlenecks& and respond rapidly to new updates and changes.^, Back, Continue
3, false, false, asvp Unique Value Proposition, false, Agility and Adaptability^Continuous Improvement^Strategic Platform Alignment^Maximizing ROI^Data Security Priority^Comprehensive/Dynamic^, Back, Next
4, true, true, Good choice! Explore our plans to find the perfect fit for your needs., false, buildImageCard, Back, Continue
5, false, false, asvp Complements Salesforce Success Plans, false, Maximize Salesforce potential and achieve better results^Get full value of the platform’s extendibility^Fast implementation with higher ROI from Salesforce^Get customizable app functionality^Accelerate your time-to-value^, Back, Next
6, true, true, false, false, buildMeetingCard, Back, Schedule
7, true, true, false, false, buildThankyouCard, Not Now, Continue
8, true, true, false, false, buildMcqCard, false, false
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1, true, US, https://www.wp.crmit.com/wp-content/uploads/2023/11/naveen-vemulapati-1.png, Naveen Vemulapati, Senior Vice President – US Operations & Global Analytics, naveen.vemulapati@crmit.com
2, true, AU, https://www.crmit.com/wp-content/uploads/2023/12/manoj-tazath.jpg, Manoj Tazhath, Regional Vice President - APAC, manoj.tazhath@crmit.com
3, true, IN, https://www.wp.crmit.com/wp-content/uploads/2023/11/mickeybedi.jpg, Mickey Bedi, Vice President & Geo Leader of India, mickey.bedi@crmit.com