The client is a Fortune 100 company and a leader in innovative technologies addressing some of the biggest business challenges. They operate in the fields of airspace, safety, healthcare, consumer goods, manufacturing and markets various products worldwide.
They were determined to improve their field service operations capabilities and evolve their service offerings in response to the changing market conditions and digital transformation demands.
CRMIT built a custom Salesforce field service Lightning solution along with service cloud and community cloud to align with the customer’s global design model and overcome the work order management challenges.
Electrical & Electronic Manufacturer
VP – Operations
From an idea to an unforgettable and measurable customer experience