Return To Work – The New Normal
June 15, 2020
We all are, amid the biggest crisis of our lifetime. These are the times which no one predicted, thought of, or had the slightest hint in their wildest dream. COVID-19 has changed the world forever....
5 Keynotes To Look Up To At Dreamforce’ 19
November 13, 2019
Over the past few years, Salesforce partners have been witnessing a revolutionary change in the Salesforce ecosystem and also getting an opportunity to utilize, thrive and grow alongside with Salesforce. Dreamforce has been a major...
Modern Marketing in Fourth Industrial Revolution
May 21, 2019
While we stand on the verge of technological revolution, only innovation can bring the miracle with long-term gains in productivity and efficiency. Considering the fact we will be in the midst of the fourth industrial...
Chatbot – a key essential for next-gen customer experience
November 15, 2018
In the age of progressive human civilization and cutthroat competition, it is quite evident that every service organization has to strive to achieve a better customer experience by being at par with technological advancements. According...
Next Gen Sales with Predictive Product Prescriptions & Cognitive Learning
October 17, 2018
In a highly competitive marketplace, most of the companies are facing decreased revenue and customer attrition. As the world is shifting to artificial intelligence, companies are also looking forward to how they can use AI...
Key Measures of Marketing Success
October 9, 2018
As a modern marketer and strategic decision maker, you would always be looking for measuring your success with respect to your campaign objectives. Not every campaign directly leads to dollars and cents. Some campaigns raise...
5 Key Takeaways From Dreamforce’18
October 4, 2018
When it comes to the world's biggest, busiest SaaS conference, Salesforce makes it mark with 4 days of inspiration, innovation, learning, fun, and giveaways. More than 170,000 attendees from 83 countries descended on San Francisco...
Contact Center Technology Essentials
July 17, 2018
When you combine the convenience of modern-day telephony with the power of data – that is, computers, the internet, and all the information you can from it – you get the power tool that every...
Why do you need Enterprise Incubation?
April 13, 2018
In a digital era, CX is centric on buying influence; the experience that the customer expects is some magic to happen. By definition, there is a novelty in a startup product or service. For example,...
How can you leverage your email marketing capabilities with AI?
March 28, 2018
As a modern marketer, you’ve probably spent ample time and effort in determining the right content and promotions to offer in multi-channel campaigns, along with the right times and cadence. With all the channels available...
