Convert Data Into Insight -Oracle BI Cloud Services
Oracle Business Intelligence Cloud Service gives an easy, affordable analytics in the cloud—so you can convert data into insight as fast as you can click. Start Instantly—Start your analysis instantly—upload your own files, drag and drop...
Oracle Service Cloud and Oracle Field Service for Customer Experience Excellence
Leveraging Oracle Service Cloud and Oracle Field Service to provide world-class Customer Experience You are an Organization that sells and services A/C units to various Consumers; what are the typical Complaints you face? I’ve purchased...
Customer Service using Customer Journey Mapping
Customer Service and Beyond Customer Service goes well beyond just after sales. It's about directly, as well as indirectly, servicing the customer as they progress through the various stages. One of the frameworks available for us...
Sales Performance Management & FieldSalesPro: Maximizing Sales Team Performance
Companies around the world are focused on maximizing sales team performance and execution, yet most struggle to achieve the outcomes necessary to face today's business challenges. Oracle Sales Performance Management (SPM) helps to create more...
Quote Management – Quote Simple. Quote Smart
Shouldn't Quote management be a part of the CRM solution itself? This is a classic question we hear from our customers very often. They are really puzzled when we tell them that an opportunity, to...
Oracle Sales Cloud Partner Relationship Management (PRM) – Configuration considerations
The Partner Relationship Management (PRM) component of Oracle Sales Cloud focuses on process automation between companies (brand owners) and channel partners. It allows companies to coordinate business planning activities, share information, and conduct commerce across...
Telephony Integration – A smarter way to make and receive calls inside Oracle CRM
Enhance your customer interaction, service, and satisfaction with CRM++ Computer Telephony Integration for Oracle CRM Are you still manually dialing telephone numbers, looking up contacts, and capturing telephone call information by hand? Moreover, which sounds...
Getting started with Oracle Sales Cloud Security
If you are coming from a very lightweight Cloud CRM application (e.g., CRM On Demand) where users could only have a single role and functional privileges, data security authorizations specified in a wizard-based role console,...
Build email, blast and manage responses from Oracle Sales Cloud
Sales representatives and sales managers can create sales campaigns to reach out to contacts within their territories. Using sales campaigns, they invite contacts to an event or inform them about a product launch. Using a...